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SAS® IT Service Level Management
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SAS® IT Service Level Management
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IT providers and customers can more efficiently justify their budgets by verifying that the quality of service delivered justifies the cost. SAS® IT Service Level Management helps you assign service level objectives to each contract, access and manage data and ultimately understand and evaluate the quality of your services.
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- Documentation
- Support
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The most recent release is SAS IT Service Level Management 2.1.
What's New
- New Reports workspace
- New and enhanced reports
- New baseline reports
- New custom objective and objectives management
- New support of event-based data
- New Data Definition Wizard
- Range set enhancements
- New e-mail notifications
- New progress indicators
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Documentation
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Find user's guides and other technical documentation for SAS IT Service Level Management.
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